Protection is still limited after reloading
Audience: users. Editorial review: 2026-09-15.
If reloading does not resolve limited protection, avoid repeated sends as a test. Keep only diagnostic information that contains no work data.
- Check that the correct ChatGPT tab was selected before opening the popup.
- Review your Defend session and whether an approved extension update is available.
- Check whether the notice asks for another specific action.
- Note the version, approximate time and whether the issue occurs when opening a tab or after updating.
Expected result
Section titled “Expected result”Your administrator has a reproducible sequence without private content. Do not disable the extension, repeatedly reinstall it or force a send as a workaround. Resume sensitive work after the state has recovered.
More help
Section titled “More help”See check protection, troubleshooting and frequently asked questions. If the issue persists, contact your administrator without sharing sensitive data.