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What Defend does not guarantee

Audience: users and administrators. Editorial review: 2026-09-15.

Defend is a protection aid, not permission to share data or a replacement for internal rules.

  • False positives and missed detections can occur.
  • A result with no detections does not guarantee the absence of sensitive information.
  • A low score does not certify regulatory compliance.
  • Protection does not recall information already sent to a third party.
  • Do not assume coverage for every provider, file, format or browser state.

Review the content and state before sending. If a notice, unexpected result or uncertainty about coverage arises, cancel and ask your administrator. Use fictional data when reporting problems. Do not bypass a block by pasting the original into another tool.

See check protection, troubleshooting and frequently asked questions. If the issue persists, contact your administrator without sharing sensitive data.